
Order Request Policy
Submit Your Order Request
Provide complete and accurate details about the order you wish to request. Incomplete or misleading information may delay the approval process.
Review Before Submission
Carefully review all information before submitting your request. Once submitted, your request will be processed according to the platform's policy.
Approval Time
After approval, your new order will normally be assigned within 1 hour. In some cases, the process may take up to 24 hours.
Order Completion Requirement
All assigned orders must be completed before you can submit a withdrawal request.
Deposit Requirement
If a cash gap occurs during an assigned order, the required deposit must be completed before you can continue with the remaining orders.
Automatic Tier Upgrade
Your account tier is automatically upgraded based on your available account balance.
• $20 – $499 → Amazon Tier • $500 – $899 → Alibaba Tier • $900 and above → AliExpress Tier
Once your account balance exceeds $499, your account will automatically be upgraded from the Amazon Tier to the Alibaba Tier.
Once your account balance exceeds $899, your account will automatically be upgraded from the Alibaba Tier to the AliExpress Tier.
Account Responsibility
Customers are responsible for completing all assigned orders within the required time frame.
Failure to Complete Orders
Failure to complete assigned orders may affect your account status, task eligibility, account standards, and platform privileges.
No Cancellation or Modification
Once your request has been approved and the order batch has been assigned, it cannot be canceled, modified, edited, or exchanged under any circumstances.
No Refund Policy
Any deposits or funds involved in an approved order batch are non-refundable until all assigned orders have been been completed in accordance with the platform's policy.
Acceptance of Terms
By checking the confirmation box and submitting your request, you acknowledge that you have read, understood, and agreed to all of the above Terms and Conditions.
Important Notes
• New order requests are processed only after system approval.
• Order assignments are generated automatically based on your selected package and current account tier.
• Once an order batch has been assigned, it is considered final and binding.
• Tier upgrades are fully automated by the system and cannot be manually modified, downgraded, or bypassed by Customer Service.
• Customer Service cannot cancel, modify, replace, or edit any assigned order after approval.
• Customers are strongly advised to read and understand all Terms & Conditions before submitting an order request.